PC Richards - Maytag 5000 series Washing Machine

I was having issues with my Maytag 5000 series washer.I called for an appointment and needed to wait a week for an appointment.
When the PC Richard repairman arrived he said he needed to order the part and would take a week for the part to come in. When the repairman came the SECOND time we found out that he ordered the wrong part and we needed to wait another week for the new part. The THIRD time the repairman came and we thought the problem was fixed until I went to use the washing machine and it did not work. Called and tried to speak with a supervisor but was told that a supervisor would call me back.
I'm still waiting. I asked if they would be able to come that same day to fix the issue since I have been waiting over a month and the woman laughed and said that's impossible I would have to wait another week.

I will never purchase a major appliance from PC Richard again because of the service department.I will bring my business to another department store that knows how to treat customers and have competent service technicians that don't need to come 4 or 5 times to repair an appliance.

To know more click on the link: http://pc-richards.pissedconsumer.com/

PC Richards - Delivery guys are the worst

I purchased a 65 inches samsung tv and Bose speakers .the delivery guys did not want to take down the old tv and mount the new one .they said they are not supposed to do it they have lot of attitude.They did not want to do the wiring of course which was already done , they don't have any knowledge about installing they tried to attach the bracket on the tv which they suceeded after quiet a few tries, which I think is not proffessionlism .
If you ask any questions the only answer I got was "I am not supposed to do this "" I told you so many times you are not listening . I don.t understan what the *** are you supposed to do .when they charged me $400 for installation and delivery.the *** sales man tricked us .

He just wanted to get commission .never ever believe these *** guys think these delivery people are jealous when they see you buying expensive stuff .Guess we are also not supposed to tip them .dont even tip these bastards.
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PC Richards - Horrible.. I will NEVER buy anything from them again!!

Walked into the store and was greeted by a salesman with his hand (literally) down his paints.Looking for a 24" range , only had one to choose from.
Also looking for a small refrig.. and again only had one to choose from. disappointing . Delivery guys damaged my bricks with their truck.
They didn't even put the refrig. handles on.. what if I couldn't do it.. VERY UNPROFESSIOAL .
Over priced and crappy service.. STAY AWAY!!! go somewhere else.. their not the only store around..
They will never get my money again.

Also don't let them talk you into any extended warranty.Big waste of money.

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PC Richards - Horrible washer

Had this same washer about 2 years when I noticed rust forming around the bleach dispenser AND THEN the waher just stopped working.Had the repair guys come out & it needed a new part for the motor.

About a year later, a hose came loose from the back and an entire load of dirty water drained out all over my laundry room floor & went through the ceiling of my sons bedroom down below! What a mess!! Intermittenetly, the washer stops and I get this strange letter cose in the display which is not listed anywhere in the book. Have no clue what it means!

Have to cancel the cycle & wait a few hours and then it will start again!

I'm done with this washer!DO NOT BUY IT!

To know more click on the link: http://pc-richards.pissedconsumer.com/

PC Richards - Delivery Men Horror

I had the worst experience with delivery!! First off the damage that was caused by your two incompetent delivery men far outweighs the price of the refrigerator. The delivery men could not lift the refrigerator up, so they proceeded to drag and bounce the dolly up my new paver steps and walkway. This was after I told them that they would have to pick it up. When they reached my front door which are double doors they proceeded to scratch the door, and had the nerve to proceed up the interior stairs after my husband told them to stop. The one delivery man had the audacity to get an attitude with my husband, and said “I not scratch nothing” (he did not speak English well), and advanced up the stairs scratching the wall with no precaution. As they entered my kitchen the two dropped the refrigerator in the spot and said sign. My husband and I were incensed and in disbelief, and said no you have to level out the refrigerator and the doors. The one man knelt down, and said “can’t be done”. I then told them take it back I do not want it, as it was vibrating and making a loud sound because it was damage and not leveled.
I immediately called the store and asked for the Manager James Langford who was not around at the time, so I told the two men to take the appliance out of my house. The one young man who had the attitude before malevolently pulled the refrigerator from the corner, and gouged scratches into my wood floor all the way to my interior steps. They then had the tenacity to wheel and bounce the dolly down my steps and pavers again, which caused my pavers to pop up and others to bend forward.
To say that I am a dissatisfied customer would be an understatement. I want action taken by PC Richards to repair all the damage done. I will take this further if need be. I demand a call back from someone who is going to rectify, and reimburse me for this damage. Just to reiterate the following damages are as follows: Paver steps torn away from main base, door scratched, interior wall scratched, and kitchen wood floors scratched.
The General Manager James did see that I was very upset when I arrived at the store, and was sympathetic as he took my statement down. I believe he reported it to the claims department, claims number 67-351200. Again, he worked fast, but this does not fix the damage done to my property.

Again, I cannot say it enough I am beyond dissatisfied. To know more click on the link
http://pc-richards.pissedconsumer.com/horrible-washer-20150308605327.html